Q: Do you charge sales tax?
A: Sales Tax will be charged at a rate of 6.88% for residents of the state of Minnesota.
Q: Will I be notified when my order has shipped?
A: Yes. You will receive a shipping notice at the email address you registered with eBay. It will not be sent to your eBay messages inbox. You may need to set your spam filter to accept email form info@swansonhardwareco.com
Q: Do you guarantee this item?
A: This item is guaranteed against being Damaged On Arrival(DOA).
Q: Are your tools or appliances available in alternative voltages for my country?
A: No. All of our products are for U.S. 110v power sources only.
Q: Do you offer shipping discounts?
A: Yes. We do offer shipping discounts. If you would like a shipping quote, we need to know the skus (found in the listing) for the items you are interested in buying and the quantity of each item. Contact us by clicking the ask a question link under seller info and then clicking the "other" tab for a shipping rate quote. If you do not wait for us to send the MODIFIED invoice you will NOT get the discount - invoices are usually sent within 24 hours
A: Sales Tax will be charged at a rate of 6.88% for residents of the state of Minnesota.
Q: Will I be notified when my order has shipped?
A: Yes. You will receive a shipping notice at the email address you registered with eBay. It will not be sent to your eBay messages inbox. You may need to set your spam filter to accept email form info@swansonhardwareco.com
Q: Do you guarantee this item?
A: This item is guaranteed against being Damaged On Arrival(DOA).
Q: Are your tools or appliances available in alternative voltages for my country?
A: No. All of our products are for U.S. 110v power sources only.
Q: Do you offer shipping discounts?
A: Yes. We do offer shipping discounts. If you would like a shipping quote, we need to know the skus (found in the listing) for the items you are interested in buying and the quantity of each item. Contact us by clicking the ask a question link under seller info and then clicking the "other" tab for a shipping rate quote. If you do not wait for us to send the MODIFIED invoice you will NOT get the discount - invoices are usually sent within 24 hours
International Buyers Please Note:
Return Policy:
- Processing times may vary by product. Some International shipments may require 5-7 additional business days to process. Once the order has shipped you will receive an email with tracking. Processing time does not include transit time.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- We ship internationally with USPS only!
- All international packages over four pounds must ship PRIORITY. All international packages under four pounds will ship first class.
- INTERNATIONAL USPS shipments usually take 2-3 weeks delivery depending on destination.
- SOME INTERNATIONAL DESTINATIONS MAY TAKE UP TO 30 BUSINESS DAYS TO ARRIVE
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.
- We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Return Policy:
- ALL returned merchandise must be in original factory condition
- This includes all packaging materials, inserts, manuals, warranty cards not filled out, and accessories
- DO NOT SEND ITEM BACK WITHOUT PRIOR AUTHORIZATION
- Contact us through ebay for authorization - during which you will be given an RMA number
- Please make sure the package is clearly marked with the RMA number you received for faster processing
- We are not responsible for items you refuse at delivery or for which you have failed to obtain an RMA number.
